NHTSA Complaint #11605718 — 2013 KIA OPTIMA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11605718
Vehicle	2013 KIA OPTIMA
Component	UNKNOWN OR OTHER
Date of Incident	May 2, 2024
Date Filed	July 31, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

KIA notified me via letter on 23 April 2024 that Central Kia, Plano TX was able to complete repairs for the recall on the Hydraulic Electronic Control Unit. I made an appointment in May to have the repair done. After waiting over two hours to have the repair completed, the Dealer said they did not have the part to fix the recall and they would contact me when it was available. Almost three months have elapsed with no word from Central Kia

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