NHTSA Complaint #11605687 — 2024 THOR MOTOR COACH CHATEAU

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11605687
Vehicle 2024 THOR MOTOR COACH CHATEAU
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

While traveling on [XXX] on [XXX] the engine suddenly made a very loud banging noise, and the RV was quickly losing power. I managed to ease over to the shoulder and come to a stop before the engine shutdown. It would not restart. I called roadside assistance and two hours later a tow showed up and took it to a Ford dealership in Quakertown, PA that could service an RV. Their diagnostics confirmed that it suffered a catastrophic engine failure. It is still at the dealership. My wife and I were terrified that an inattentive driver would slam into the car attached to the back of the RV or sideswipe the RV itself as it was only 3ft from the travel lane. There were no warnings of any kind. All of the gauges were reading normal and there was only 10300 miles on the odometer. It was safety inspected and had the oil changed just 2 months prior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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