NHTSA Complaint #11605649 — 2024 TESLA MODEL 3 STEERING

Complaint Details

ODI Number	11605649
Vehicle	2024 TESLA MODEL 3
Component	STEERING
Date of Incident	July 30, 2024
Date Filed	July 31, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

On July/30/2024 at around 6:15pm EST I got inside my vehicle to drive it and the steering wheel was extremely hard and difficult to move. A message popped on my screen saying "Steering assist reduced" error UI_A020. This made it completely impossible to drive my vehicle and ended up having to call a tow truck to take it to the dealership. If this incident had occured while I was driving I consider it lethal to my safety since I was unable to steer the vehicle. Called Tesla on the phone, they tried to reset the error but unfortunately they couldn't and suggested calling a tow truck instead. On July/31/2024 Tesla reached out to me saying the car had been fixed and it was a firmware bug resulting in the issue (fin report attached)

Related Complaints for the 2024 TESLA MODEL 3

Other STEERING Complaints

#11712202 — January 20, 2026 — I purchased a 2024 Tesla Model 3 a little over a year ago. Recently, and after an update, myself, and other drivers i...

#11704744 — December 12, 2025 — I am leasing a 2024 Tesla Model 3. The vehicle has a steering column defect that was previously acknowledged and temp...

#11704105 — December 9, 2025 — I purchased this used Tesla Model 3 (VIN: [XXX] ) from a licensed dealer on July 15th, 2025. The vehicle is still und...

#11695128 — October 22, 2025 — On October 17, 2025, while Full Self-Driving (Supervised) was engaged, the vehicle made an abrupt, uncommanded steeri...

#11689524 — September 24, 2025 — Tesla has removed the turn signal stalks on some of their vehicles in favor of buttons on the steering wheel. While T...

Recent Complaints for the 2024 TESLA MODEL 3

#11712810 — ELECTRICAL SYSTEM — January 22, 2026 — Screen is black and no app access. No power to accelerate.

#11712810 — FUEL/PROPULSION SYSTEM — January 22, 2026 — Screen is black and no app access. No power to accelerate.

#11712810 — VEHICLE SPEED CONTROL — January 22, 2026 — Screen is black and no app access. No power to accelerate.

#11712202 — LANE DEPARTURE: ASSIST — January 20, 2026 — I purchased a 2024 Tesla Model 3 a little over a year ago. Recently, and after an update, myself, and other drivers i...

#11712202 — UNKNOWN OR OTHER — January 20, 2026 — I purchased a 2024 Tesla Model 3 a little over a year ago. Recently, and after an update, myself, and other drivers i...