NHTSA Complaint #11605612 — 2016 HYUNDAI GENESIS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11605612
Vehicle	2016 HYUNDAI GENESIS
Component	ELECTRICAL SYSTEM
Date of Incident	July 31, 2024
Date Filed	July 31, 2024
Mileage	45,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2016 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the instrument panel deactivated. Additionally, the headlights turned off unintendedly and the engine seized. The vehicle was able to restart however, the failure recurred. The dealer was contacted, but the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,300. Parts distribution disconnect.

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