NHTSA Complaint #11605516 — 2021 CHEVROLET EQUINOX

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11605516
Vehicle 2021 CHEVROLET EQUINOX
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

My front collision alert system has stopped working, I have taken it to multiple dealerships within my certified vehicle company. Next, my automatic High beams do not function at all, which is difficult to navigate at night without them. I have tried to update my vehicle and sent it to other dealerships and they cannot figure out what is wrong. And lastly, my lane assistance system is not working either, every time I have tried to reset, nothing has happened. Due to all of these functions not working the automatic high beams, I have had to be extra careful when driving at night. The lane assist system not functioning at all has made driving in compact roadways more difficult. Lastly the front collision alert system not working at all has caused many incidents that could have led to multiple accidents. I have talked to customer service agents, mechanics, and car managers from dealerships and they can't figure it out either. Please help!

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