NHTSA Complaint #11605421 — 2015 NISSAN PATHFINDER

The contact owns a 2015 Nissan Pathfinder. The contact stated that while driving at an undisclosed speed, the contact stated that when making a turn, the contact noticed a rumbling noise. The vehicle was taken to the dealer where it was diagnosed with a failed electronic coupler. The contact was informed that the electronic coupler needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed of a Technical Service Bulletin which had a similar failure description, Technical Service Bulletin NTB10-029E, however, the contact was informed that the repair was not eligible for coverage under Technical Service Bulletin NTB10-029E. The failure mileage was 40,000.