NHTSA Complaint #11605377 — 2024 KIA TELLURIDE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11605377
Vehicle 2024 KIA TELLURIDE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

I took delivery of my new Telluride on 9/27/2023. On 11/22/2023 I started getting a warning message on my dashboard that my battery was discharging due to external electrical devices. There was nothing on in the vehicle, nor was there anything plugged into the vehicle. This message would come up after the vehicle had been sitting for a number of hours.This message came on on 4 or 5 different occasions. Then on 11/29/2023 my entire dashboard went blank. Nothing would show on it, not even the speedometer. The car was running, and everything else was working fine. I called the dealership where I bought the vehicle and I was able to get it in that day. I picked up the vehicle the next day. It was some sort of computer problem and they were able to fix it quickly. What makes me most irritated is it happened when my vehicle was less than 2 months old. And my son and daughter-in-law also bought a Telluride at the same time as I did, and they just had to bring it in to the dealership for the exact same issue. Two out of two vehicles with that same issue is scary, and very frustrating that we spend that much money on a vehicle and it has these types of computer problems before they are even a year old. Including the safety recall that has been issued for the vehicle, another computer problem.

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