NHTSA Complaint #11605200 — 2019 CHEVROLET SONIC

The contact owns a 2019 Chevrolet Sonic. The contact stated while pulling into the garage, the high engine temp warning light illuminated, and the engine was overheating. The contact immediately turned off the vehicle. The contact stated there was coolant underneath the front of the vehicle. The contact had learned that the water pump failure was common for the vehicle and believed that the water pump had failed. The contact was able to identify an extended warranty for the failure. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure when it was confirmed that the VIN was not covered under warranty or recall. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 81,400.