NHTSA Complaint #11604996 — 2022 TESLA MODEL 3

This car will suddenly slow down for no apparent reason when driving with the speed control set. I have experienced this multiple times at 2 specific intersections. It has also happened at other times but on roads I have traveled on less often. Traffic aware cruise control is always enabled on this car. There isn't an option to turn it off. I scheduled a service visit with Tesla explaining what was happening at these 2 specific intersections (I included the intersection specific information). They responded and said they performed a remote diagnosis on the Autopilot System in the vehicle and its affiliated hardware and all checks came back in good standing with no faults. They went on to state "just as a reminder as Autopilot/Traffic aware cruise control is under Beta, per owners manual, many factors can impact the performance of Autopilot/Traffic aware cruise control components. Autopilot/Traffic aware cruise control may occasionally cause vehicle to brake when not required or when you are not expecting it." They referred me to the owners manual where these warnings/limitations were reiterated. I replied and asked what Tesla was doing to improve this situation. I did not get a response. I am very concerned about this sudden braking/deceleration as it may result in a rear end collision if someone is following closely when it occurs. I believe Tesla should be more transparent about what they are doing to resolve the issue. They should also provide an option to turn off the Traffic Aware cruise control until the issue is resolved.