NHTSA Complaint #11604936 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11604936
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	July 1, 2024
Date Filed	July 28, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I entered the off-ramp slightly turning right from the Interstate when all of a sudden the power steering went out and I heard a dinging sound. The steering wheel jerked left and almost sent me over a 30 ft. drop into a lake. I was very fortunate only to do a 180 degree spin with no damage to my truck.Had I not slowed down more than usual due to the rain I would surely be at the bottom of that lake. After coming to a halt and facing oncoming traffic I found the power steering did’nt work at all and doing a 3 point turn is not happening because I have 33 inch mud tires on my truck so I inched my way back and forth until I was able to get back into moving traffic. On my way home with no power steering, the power steering light is constantly flashing and all of a sudden I hear another ding. The gas gauge on the instrument panel is now reading Empty when I filled up that morning and I have a flashing Fuel Sensor Fail warning. This issue with the Power Steering needs to be recalled/fixed immediately. This is ridiculous to see nothing has been done and is still being investigated 1 year later with all of the complaints specifically regarding the power steering are right in front of you.

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