NHTSA Complaint #11604786 — 2019 FORD FUSION

The contact owns a 2019 Ford Fusion. The contact stated while the vehicle was parked, the check engine warning light illuminated, with the message “Engine Overheated” displayed. The contact was constantly adding coolant to the coolant reservoir, with the engine overheating message displayed again. The vehicle was taken to the dealer and was diagnosed with a crack in the cylinder wall of the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and became aware of NHTSA Campaign Numbers: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 105,325.