NHTSA Complaint #11604763 — 2018 DODGE GRAND CARAVAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11604763
Vehicle	2018 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	July 26, 2024
Date Filed	July 26, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The lock mechanism to the sliding door failed and is stuck in the locked position. What the danger is, and an extreme safety concern, is that the door can not be opened manually. So neither the automatic function (both button on the car itself and key fob), nor the manual mechanism on the lock itself, is functional. The door is locked with no way to open it either from the inside or outside. This is a grave safety hazard and I am shocked that this has not already been made into a recall. I have researched this issue and it has been ongoing for many years now, specifically with the 2018 model and other models as well. Dodge needs to issue a recall and fix this problem.

Related Complaints for the 2018 DODGE GRAND CARAVAN

Other ELECTRICAL SYSTEM Complaints

#11716641 — February 9, 2026 — Am smells as if wires are burning and vehicle turns off whilst driving causing me to nearly hit a pole in one instanc...

#11716214 — February 6, 2026 — My sliding back doors do not open with the key fob AND they do not open using the handles on the INSIDE or OUTSIDE of...

#11689562 — September 24, 2025 — When I’m driving, especially when I come to a stop or when I try to accelerate from a stop, the car kind of chokes or...

#11684324 — September 1, 2025 — Voltage regulator malfunctioning inside ECM and having lights dim and electrical components bog down

#11672130 — July 9, 2025 — Driver's side sliding door stays locked and will not open it also prevents me to lock the passenger side sliding door

Recent Complaints for the 2018 DODGE GRAND CARAVAN

#11716641 — FUEL/PROPULSION SYSTEM — February 9, 2026 — Am smells as if wires are burning and vehicle turns off whilst driving causing me to nearly hit a pole in one instanc...

#11716641 — STEERING — February 9, 2026 — Am smells as if wires are burning and vehicle turns off whilst driving causing me to nearly hit a pole in one instanc...

#11697143 — AIR BAGS — November 3, 2025 — The headrest airbag on the driver's side was deployed without any explanation.

#11697143 — SEATS — November 3, 2025 — The headrest airbag on the driver's side was deployed without any explanation.

#11695518 — UNKNOWN OR OTHER — October 24, 2025 — I am reporting an issue involving a Dodge recall repair and an improper charge related to that recall. My Dodge vehi...