NHTSA Complaint #11604694 — 2018 KIA STINGER
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11604694 |
| Vehicle | 2018 KIA STINGER |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
Casey Kia located in Newport News Virginia continues to delay the replacement of my fuel pump. I was told it was replaced but 2 weeks later I was having the same issue to the point where my car was decelerating on the interstate. After I took it back in for them to repair it I was told they would look into it. I received a call saying the fuel pump was never replaced and the only thing that had been done originally was a software update, so basically I was lied to and put in a very dangerous situation because a fire could've been caused while driving. They also said they were waiting for approval for the recall before they repaired it. Had I known it wasn't repair I wouldn't have driven the car. I was supposed to pick my car up on 07/26 but I was told they ordered the wrong part and it would be available to them on 07/29.
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