NHTSA Complaint #11604509 — 2022 IC BUS CE SBUS

The contact owns a 2022 IC Bus CE SBUS. The contact stated that while performing the required 90-day fleet inspections, it was observed that the brake pads were abnormally worn. The contact stated that drivers have since reported reduced stopping power among the identified affected vehicles. The contact also stated that 36 vehicles were included and had experienced the failure. There were no warning lights illuminated. The vehicle was taken to the dealer, who confirmed that the brake pads were experiencing abnormal wear resulting in reduced functionality; however, the dealer was unable to provide a cause for the failure; however, the dealer hypothesized a brake line or hose failure, structural fault, and/or aggressive driving as possible causes. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 17,000.