NHTSA Complaint #11604411 — 2023 KIA FORTE

2023 Kia Forte LXS drives unsteady requiring continuous correction of Steering: feels excessive bumpiness/bounciness in the front end with subtle abnormal sideways movement (as if drifting away or swaying). It also feels the vehicle has subtle but sudden shaky movements and looseness in the wheel leading up to steering but no vibration. This is felt at both slow speed and highway speed. Dealership Service Dept. has already checked the wheels alignment, balancing and suspension, and found them to be okay. To me, the symptoms suggest faulty Steering System such as Steering linkage or steering column. However Dealership now refuses to acknowledge the issue calling it a normal function of the vehicle. Every time I drive the vehicle, it feels unsafe. Dealership also does not accept my requests to investigate the steering system. In fact they shut the door at my face.