NHTSA Complaint #11604403 — 2020 HONDA HR-V

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11604403
Vehicle 2020 HONDA HR-V
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

These system indicator lights repeatedly show on the dashboard. 1. Brake System 2. ACC LKAS 3. Land Departure Problem 4. Some Driver Assist Systems Cannot Operate: Clean Front Windshield 5. Lane Keeping Assist Problem LKAS 6. Collision Mitigation System Problem 7. Road Departure Mitigation System Problem 8. Auto High-Beam Problem 9. Adaptive Cruise Control Problem I have taken the car to two different Honda dealerships for diagnostic. The mechanic speculated it 'could' be a battery issue so I purchased a new battery. The problems didn't resolve. Then the mechanic stated it 'could' be the camera system and if so, I would need to replace for $1800. I cannot afford to spend $1800 for speculation and there's no guarantee the problem is resolved. This is a serious issue with Hondas as I have read. This is not a wear-tear issue. This is a system issue and I don't feel I should have to spend $1800 on a system malfunction. It's not the windshield containing dirt or debris because I've had the windshield cleaned in hopes it would remedy the problem. The car is only 3-4 years old and I shouldn't be spending major dollars on any kind of system issue. This should be a recall effort since so many others have had the same complaints. The car is too new and it only has 53K miles on it. I'm the only person who drives the car mainly to and from work. I go out of state maybe twice per year so the car is not driven harshly. I also keep current with maintenance requirements. Paying $1800 for a faulty camera speculatively is a cruel way to make money off of purchasers. I'd like to have this issue considered as recall.

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