NHTSA Complaint #11604311 — 2018 TESLA MODEL X

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11604311
Vehicle	2018 TESLA MODEL X
Component	POWER TRAIN
Date of Incident	July 21, 2024
Date Filed	July 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AC compressor failed within 1000 miles of High Voltage battery being replaced. This is the second AC compressor failure, the first failure occured at approx 70k miles, Nov 2022. The AC is used to cool the battery during high voltage charging and driving. Upon failure speed can be reduced, determined by multiple factors and charging rate is reduced as well. I was told it was an internal failure of the compressor and when pressed further tesla was unable to explain why it failed, again.

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