NHTSA Complaint #11604197 — 2020 HONDA ACCORD

The automatic emergency braking system malfunctioned on 7/18/24. I was driving approx. 20 mph on a local road and there was no vehicle, pedestrian, or other object in front of the car when unexpectedly the orange warning to brake came on and an instant later the car braked on its own and came to a complete stop in the middle of the road. Given the sudden and forceful stop, I went forward into the seat belt. Fortunately, there was not a vehicle behind me as I would have been rear ended putting both me and the people in the other vehicle in danger. I reported the incident to the dealer using their online system (I wanted to do it in writing, but could not find a direct email address), but have not heard back from them yet.