NHTSA Complaint #11604084 — 2023 JEEP GRAND CHEROKEE 4XE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11604084
Vehicle 2023 JEEP GRAND CHEROKEE 4XE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

4xe. Have had at least 3 episodes where - while driving- engine switches itself from Electric to Hybrid Mode saying that "Electric Mode is Unavailable". Shortly thereafter, while in Hybrid mode, I press the accelerator and engine seems to rev fast, but there is greatly diminished power. I have to pull off the road and restart car and everything works fine. I have done all of the recall work. Changed oil. This is a rare occurrence, do not think it is a mechanical issue, feel like maybe a hybrid software issue.

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