NHTSA Complaint #11604000 — 2023 KIA EV6

The contact owns a 2023 Kia EV6. The contact stated that the controls for the heating and cooling system on the steering wheel were too close and were a distraction. The contact stated that sunlight made it difficult to check the controls. While checking the features, the contact veered off the road. The contact stated that his hands lightly touched the controls, and he was unable to determine if the features were activated for the heated seats or the steering wheel. The contact stated that the controls needed to be less sensitive. The seats and steering wheel became hot. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The dealer referred the contact to the manufacturer. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 4,000.