NHTSA Complaint #11603810 — 2018 HONDA ACCORD

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11603810
Vehicle 2018 HONDA ACCORD
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I am the owner of a 2018 Honda accord purchased from Hillside Honda in Jamaica, NY on February of 2018. In 2021 started to experience issues with my vehicle while driving at various speeds, the vehicle jerked, loss motive power, switched to limp mode with the check engine warning light illuminated. The vehicle failed to properly accelerate while in limp mode. After stopping the vehicle, the check engine warning light disappeared and the vehicle operated normally. The vehicle was taken to the local dealer baron Honda located in Patchogue, NY for a routine oil change, and, to be diagnosed. The dealer informed me that the failure was caused by damage to a fuel injector that would cost approx. $2500 to repair. The dealers diagnosis of the fuel injector issue was incorrect and the dealer later admitted that the fuel injector did not need to be changed. At the time of the dealers initial diagnosis i declined repair of the fuel injector and just received an oil change. My intention was to get a 2nd opinion from another Honda dealership as the vehicle was 3 years old. Due to covid it was difficult to bring my vehicle to another dealer immediately & i would be responsible for the cost of another diagnostic. The failure subsided for a short time but than a few months later the same issue recurred. I then became aware of a recall to the fuel pump to the same make & model vehicle which the manufacturer informed me that my vin # did not match a fuel pump recall. While still experiencing on & off issues with my car relating to limp mode since 2021 I filed 2 cases with American Honda in 2023 & was denied. In December 2023 American Honda finally told me that my vehicle had a known recall to its fuel pump but the parts are in back order. At this time my vehicle still has issues with the engine limp mode that may/may not be related to the recall. I request that Honda remedy the issue. I demand either a full repair of my vehicle engine to resolve the limp mode issue, OR a new vehicle

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