NHTSA Complaint #11603507 — 2014 HYUNDAI SANTA FE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11603507
Vehicle	2014 HYUNDAI SANTA FE
Component	UNKNOWN OR OTHER
Date of Incident	July 5, 2024
Date Filed	July 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Drive side door latch does not open from inside or out. Even after removing inner door panel and manually pulling latch cables the latch remains in the locked position. This is an obvious and major safety issue where the driver is unavailable to exit the vehicle. Other years were recalled for this issue however my 2014 model is not on the recall list for some reason. Even though the very same safety issue with door latch occurs.

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