NHTSA Complaint #11603391 — 2019 CHEVROLET TAHOE

In March of 2023, my 2019 Chevy Tahoe began having episodes where while driving there would be no gas power. The needle on the speedometer would start dropping to zero and the truck would sound like it was in neutral without notice putting everyon in the vehicle and outside of the vehicle at risk. My kids travel long distance for their AAA sports. Then all of a sudden there would be a loud noise (sound like hitting a rock with a sledge hammer) and you would feel the jarring noise and it would engage again. It was taken into the dealer and they found nothing wrong with it, couldn't duplicate the problem. This was at approximately 128,000 miles. On and off it happened all from March through April 2023 without notice, on the expressway traveling at 70 mph and having no control over the speed of the vehicle. In April, it became more apparent that when you hit 50 mph and 70 mph it was happening on cue, at 130,000 miles. Took it to the dealer again in April 2023, gave them the information and all they told me was that it was the transmission, $12,000 and it would be $500 to just take it apart to confirm, no error code was scanning and if I wanted to trade it in they would get a sales person. I spoke with the sales person who couldn't help because the balance on the loan is $28,000. Went back to the sales to get the car and a different service person helped me and couldn't find the truck. The truck had never been entered into anything in the service department. I took the truck home and it has sat in my driveway. It is a shame that you purchase a $70,000 vehicle and cannot get quality service from the dealer and a vehicle that doesn't make it past 130,000 miles. We have a 2013 Ford Edge that has 358,000 miles on it. What does that say about Chevy currently? Currently I have been starting the vehicle and driving it down my block and back daily to keep it from deteriorating, it cannot go over 20 mph without the gas power failing. I am hoping someone can help.