NHTSA Complaint #11603121 — 2018 FORD FOCUS

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11603121
Vehicle 2018 FORD FOCUS
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

I bought this car in 2020-2021. My check engine light came on recently and when I took it in to get it fixed, I payed $1,140 (general maintenance, and fuel injector cleaner) and when I picked it back up they informed me that some 2018 models had a recall on my car. I called the dealership, and they informed me I had no open recalls. However, I am having all of the symptoms of the recall open on some of the same vehicles. Whenever I get gas, my car will not start. I have to turn my car over multiple times before it will safely start. Sometimes, when I get gas, if I slow down or completely stop my car will just turn off and then I have to repeat the same process over and over until it will start on its own. It has died in the middle of busy roads before and it is not safe.

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