NHTSA Complaint #11603037 — 2018 HONDA ODYSSEY
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11603037 |
| Vehicle | 2018 HONDA ODYSSEY |
| Component | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
1.5 weeks after servicing vehicle at the dealership (oil change and tire rotation) Warning lights come on beeping upon starting vehicle. The following systems are malfunctioning... -collision mitigation syatem problem -adaptive cruise Control problem -lane keep assistance problem -road departure mitigation system problem -auto high beam problem. This also removes any ability to use regular cruise control in any capacity (even without adaptive cruise control on) Honda certified mechanic diagnosed code : U3000-49 as a bad Multipurpose Camera Unit. Parts alone cost $1,200 then labor and cost to calibrate (which must be done at dealer). The cost of this repair to MAJOR safety features would be over $2,000. This is a safety related issue that should be recalled immediately. We do not currently feel safe in our 2018 Honda Odyssey, nor do we have $2,000 to complete this repair. Our research (a few screenshots attached) of this malfunction of the Multipurpose Camera Unit shows widespread issues on 2018 odysseys in particular. To me that warrants an investigation and recall. A dealer actually told me "you don't need those features to drive the vehicle". Well, we don't NEED a backup camera and it was recalled. Why? Because we don't want to run over small children. I would like to be able use ALL safety featured on my vehicle. This isn't an entertainment system. It is the major safety feature on our family vehicle, which we saved for years to purchase. We ask that Honda consider the safety ramifications of NOT recalling this malfunctioning camera unit and do the right thing in issuing a recall.
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