NHTSA Complaint #11603014 — 2020 FORD FUSION
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11603014 |
| Vehicle | 2020 FORD FUSION |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 84,994 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds, there was a rattling sound coming from the engine compartment. The contact stated that the sound was also noticed while idling or with the air condition activated. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the flex plate needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,994.
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