NHTSA Complaint #11602925 — 2024 GMC SIERRA 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11602925 |
| Vehicle | 2024 GMC SIERRA 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
To Whom It May Concern, This is a brand new 2024 GMC Sierra AT4 Diesel Truck with 4,000 miles. The first incident occurred when I was doing about 5 mph. The truck maintained its speed without my foot on the gas pedal and the cruise control was not on. Then when I tapped the gas pedal, everything return to normal. The second incident was about 2 weeks later in which the same thing happened. The third incident which was about one week later, I was doing about 5 mph and the truck accelerated on its own. I let the truck accelerate to approximately 28 mph. At that point I hit the brakes to stop the vechicle and pulled over. The truck was idling very high so I turned off the engine. All the ignition lighting remained on, but the truck would not restart. Even after removing the keys from the vehicle the ignition lighting remained on. At that point the truck had be towed back to the dealership which is Rainbow Buick, GMC in Covington, Louisiana. I've been told by the Rainbow Service Department that they do not know what's wrong with the truck. It's been sitting there for 10 days now was a dead battery. My salesman who I don't really believe, said he has the exact same truck and it happen to his tuck at 30,000 miles. I file a claim with GMC Customer Support but have yet to hear from them. I'm obviously very disappointed with my new truck, my salesperson, and service department. If there's anything you can do to help please let me know! Thank You, [XXX] Cell: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related Complaints for the 2024 GMC SIERRA 1500
Other ELECTRICAL SYSTEM Complaints
#11717922
The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at 67 MPH, the transmission shifted to...
#11713584
While driving the vehicle I hit a bump on the road and all 4 windows in the vehicle went down. I did not push any but...
#11706943
I purchased my 2024 GMC Sierra 1500 on July 4, 2024. Shortly after purchase, the vehicle began experiencing recurring...
#11703646
Every winter when the temps dip into single digits something on the truck freezes and causes a major malfunction. Thi...
#11700676
After pulling my 2024 GMC Sierra 1500 SLT into a parking space at a local store, I shut off the engine. I observed th...
Recent Complaints for the 2024 GMC SIERRA 1500
#11718867
ENGINE
The engine lost power on the Hwy. Resulted in having to tow the vehicle to the dealership for an engine replacement....
#11718872
ENGINE
1) In May of 2025 I attempted to have the dealership complete the recall which the GM app told me to schedule. Relat...
#11718909
ENGINE
I get alert saying low oil pressure and the truck turned it's self off and won't start back up. And I got car's and 1...
#11717922
ENGINE
The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at 67 MPH, the transmission shifted to...
#11717922
POWER TRAIN
The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at 67 MPH, the transmission shifted to...