NHTSA Complaint #11602825 — 2014 DODGE DURANGO SEATS

Complaint Details

ODI Number	11602825
Vehicle	2014 DODGE DURANGO
Component	SEATS
Date of Incident	July 16, 2024
Date Filed	July 16, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

The component that failed was the passengers headrest. It automatically deployed while driving with no collision or hit. I was able to stop and park right away because it hit my daughter on the head. I just wanted to make sure she was good. This happened today 07/16/2024 so will call my dealer tomorrow to see if they can do something about it and hopefully they can fix it. For now, I thank God my daughter is good. I did no report with insurance, or police. I had no warning before it happened.

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