NHTSA Complaint #11602815 — 2018 DODGE DURANGO

System that failed in my 2018 Durango is the Electrical. Multiple reports from myself as well as other customers as to why the electrical fails in these vehicles is due to heavy rain storms and/or car washes. This issue has cause my electrical to fail and now a costly repair for myself that I should not be responsible for. I have reaches out to the dealership many times with this issue and they failed to help me. The Electrical issue has been diagnosed by the dealership and are unwilling to help rectifie this issue. This issue is not just affecting me as a customer, but thousands of others. The issue has been inspected by certified technicians at the dealership and they have contacted the warranty company to let them know of the issue and will not fix the issue because of water damage but this is a well known issue in the 2018 Durangos that then intern affects the Electrical in these vehicles. Multiple warnings were giving and I reaches out to the dealership multiple times regarding the issue. These issues have been ongoing since owning the vehicle and kept getting swept away by the dealership for the repairs.