NHTSA Complaint #11602790 — 2019 TOYOTA RAV4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11602790
Vehicle 2019 TOYOTA RAV4
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Coolant Bypass Valve Failure Engine Maintenance Required: See Dealer message appears on the drive screen when driving and you can't remove it- which means you can't see your digital speed or what you are setting your cruise at. The failure of this valve will cause the car to overheat which will lead to radiator/engine damage if not taken care of immediately. This part needs to be recalled!!!! RECALL THE TOYOTA COOLANT BYPASS VALVE! It is a faulty part that is failing in all 2019-2020 Toyota models. Mine is a 2019 RAV4. The part is plastic and is failing across the board. It Is costing $996.00 to have this problem diagnosed and fixed so I can drive my car again. I am a teacher and this is a substantial amount of money for a plastic part that should have never been used in the first place. Toyota needs to be held responsible for its cheap and faulty parts. I didn't know if I was going to make it to the dealership or not.

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