NHTSA Complaint #11602739 — 2022 NISSAN TITAN

There was no bolt that holds the undercover after the steering system was replaced. I contacted Victoria Debnam and she told me the service would take care of it. I returned with my Titan and that took a few minutes. I went home and checked the bolt. The new bolt looked different from the OEM bolt. I contacted her and complained but she didn't respond back. Then I contacted the Nissan Affair and they told me to show up. So I showed up and went to see Robert Paolucci about the bolt issue. They put up an OEM bolt as other factory bolt. After a few days later, I went under and inspected the new bolt. The bolt is no longer tightened. I contacted Robert and Jonathan Flores via email and call but they haven't responded back. The previous bolt had already damaged the threaded hole of the frame. I did contact the Nissan Affair about the issue and they haven't responded back. Robert Paolucci texted me and selling tires and I replied back that he needed to contact me about the bolt issue. Since the non-OEM bolt damaged the hole in the frame, which can rust and corrode the frame. The frame repair could be very expensive. I don't know how they address the hole which they need to change the whole frame. The service needs to find a solution to that damage.