NHTSA Complaint #11602615 — 2021 FORD F-450 SD

The contact owns a 2021 Ford F-450 SD. The contact stated while the vehicle was parked on the side of the road, the driver attempted to start the vehicle, but the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the battery junction box harness had failed. The dealer replaced the battery junction box harness assembly, engine module, fuse junction box, and the wiring assembly needed to be replaced. The vehicle was repaired. The contact related the failure to TSB Number: 20-2298. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 124,483.