NHTSA Complaint #11602271 β€” 2013 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11602271
Vehicle 2013 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MS

Consumer Description

I did a $1,500 down payment for a 2013 Ford Escape at Hurley's Salvage and Auto Sales in Amory Ms. I test drove the vehicle and informed the sales agent that there were problems with the windows going up or down, the interior lights didn't work, the sideview mirror control didn't work, and that a high pitched squeaking noise was coming from under the hood. I was told to bring the vehicle back for repairs on the windows, interior lights, and sideview mirrors after I got a free check of the fuses. Because they were too busy to do so. I was told that the squeaking came from the vehicle not being in use for awhile. 2 weeks later I took the vehicle back and told them the results (showed the results of a test ran on the fuses and everything was good with the fuses). I was told it would be fixed when they got time that I would be called. I also told them that the squeaking had gotten worse, I was told that would be looked into when they called me. (5-3-24, the date I told them that the squeaking had gotten worse) On 5-6-24 the vehicle ran hot, I noticed the indicator past the halfway mark. I went to AutoZone checked the antifreeze and the reserve tank was empty. I purchased some antifreeze and it took about half the container to fill it back up. I told them about the antifreeze incident, was asked did I put antifreeze in it. Nothing else was said. On Sunday [XXX] me and a passenger was headed home. When the vehicle temperature hand shot up to max hot and the vehicle lost mostly all power. I was able to park about 75 to a hundred yards in a safe place. I was told a few days later by Hurley's that the vehicle had a oil leak, that the drive belt came off, they replaced it with a new one, and now the vehicle won't crank. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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