NHTSA Complaint #11602006 — 2013 DODGE DURANGO UNKNOWN OR OTHER

Complaint Details

ODI Number	11602006
Vehicle	2013 DODGE DURANGO
Component	UNKNOWN OR OTHER
Date of Incident	July 7, 2024
Date Filed	July 14, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

On Sunday, July 14 at approximately 1:00 PM Eastern standard time the front passenger Active Head Restraint deployed. The vehicle was being operated at the time and was not involved in any sort of collision at the time of the deployment. Our local Dodge dealer provided me the number for the Dodge customer advocate group, who are not open on Sundays. The passenger in the front passenger seat was struck in the back of the head when the rest deployed, Causing headache, discomfort, and some nausea.

Related Complaints for the 2013 DODGE DURANGO

Other UNKNOWN OR OTHER Complaints

#11688531 — September 19, 2025 — I am unsure. The SUV is not pulling any codes when tested. I had two places run a diagnostic. Intermittently the SUV ...

#11657429 — April 29, 2025 — The head rest exploded out of no where - sounded like a gunshot while I was driving and pushed my whole head forward .

#11646619 — March 5, 2025 — While driving whether it be on the interstate going 70 mph or on a back road doing 30 mph the vehicle will completely...

#11574416 — February 28, 2024 — The recall that was done on 1/4/21 for a fuel pump relay on this vehicle has not been properly working since it was ...

#11528688 — June 24, 2023 — The headrest deployed while parked.

Recent Complaints for the 2013 DODGE DURANGO

#11706814 — ELECTRICAL SYSTEM — December 23, 2025 — While driving the vehicle occasionally stalls without a check engine light or codes showing up

#11706814 — FUEL/PROPULSION SYSTEM — December 23, 2025 — While driving the vehicle occasionally stalls without a check engine light or codes showing up

#11703095 — ELECTRICAL SYSTEM — December 4, 2025 — My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there was...

#11703095 — FUEL/PROPULSION SYSTEM — December 4, 2025 — My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there was...

#11700348 — ELECTRICAL SYSTEM — November 19, 2025 — The passenger side headlight lamp is not working due to something in the harness. I have owned 2 dodge durango suv's ...