NHTSA Complaint #11601803 — 2021 FORD MUSTANG MACH E

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11601803
Vehicle 2021 FORD MUSTANG MACH E
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? The front IPMA camera is faulty, not working. The dealership was able to diagnose it properly. How was your safety or the safety of others put at risk? The camera fault means that the vehicle safety features for front collision assistance and anything else that uses the front camera will NOT work. Has the problem been reproduced or confirmed by a dealer or independent service center? Bob Tomes Service center in Mckinney, TX has confirmed that the fault. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are dashboard alerts for Front Camera Fault, and No Adapative Lane Assistance.

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