NHTSA Complaint #11601499 — 2015 ACURA TLX

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11601499
Vehicle 2015 ACURA TLX
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

While driving on the freeway/highway my vehicle went into limp mode and shifted into neutral. My vehicle would not allow me to shift gears and the car would not let me accelerate anymore. I had to think quickly and move out from upcoming traffic. With little speed I had on my vehicle I could only shut down the car and wait for a tow truck. This happened to me twice in 2020 and the mechanics could not find any issue or replicate what had happened. They said this was a software issue. I was still scared to drive my car thinking this would happen again. Then 2 years after ( 2024) again this happened and it was when I was on the freeway. Luckily I was on the left side and was able to stop on the shoulder but stressing out and still traumatized from what occurred 2 years ago. I took it to the dealer and same thing they could not replicate the issue and did re programmed the software. I believe this car is not safe to drive at all knowing this can happen again and again at random times. The attached document is what the dealer gave me stating this remedy was done to the vehicle. This need to be investigated.

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