NHTSA Complaint #11600577 — 2021 HYUNDAI SONATA HYBRID ELECTRICAL SYSTEM

Complaint Details

ODI Number	11600577
Vehicle	2021 HYUNDAI SONATA HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	April 4, 2024
Date Filed	July 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

My battery has died twice, so dead that I can’t even unlock to car with the remote. The first time I had it jumped and took it to the dealership where they were unable to find anything wrong with it and they told me if it happened again to have it towed in so they could diagnose it while the battery was dead. So that happened again and I had it towed in to the dealership in early April. It’s now July and they still have my car and don’t have a diagnosis yet. They have had their field engineers out to run all sorts of tests, but nothing yet. Today they told me they have 3 Sonata hybrids there with the same issue as mine.

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