NHTSA Complaint #11600572 — 2022 RAM 1500

When using RAM's UConnect system with Apple CarPlay, the system often disconnects and disables Maps, Podcasts, etc. This requires that one manually disconnect the system, restart it and connect to the phone again. For example, when driving in downtown Dallas, Apple Maps was disconnected and there was no place to pull over to reconnect to the UConnect system. This problem is frequent. On a recent 100 mile trip, the system disconnected over 15 times. I have taken the truck back to the dealer. The service manager said that his truck did the same thing. He said that it was a software issue and that RAM (Stellantis) was working on it. Upon calling the UConnect Customer Service line, I got the same answer. There have been a few updates since I purchased this vehicle, but none have solved the problem. This situation is dangerous and causes distraction - whether you are able to pull over or not. I have been driving this truck for 2 years and the problem has been constant the entire time.