NHTSA Complaint #11600533 — 2002 MERCEDES BENZ S600 SUSPENSION

Complaint Details

ODI Number	11600533
Vehicle	2002 MERCEDES BENZ S600
Component	SUSPENSION
Date of Incident	May 9, 2024
Date Filed	July 9, 2024
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2002 Mercedes-Benz S600. The contact stated while driving 60 MPH, the active body control warning light illuminated, after which the front suspension lowered to the ground, preventing the vehicle from being driven. The vehicle was towed to the dealer, who diagnosed a failure with the hydro-pneumatic suspension pump and high-pressure hose. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 07V263000 (Suspension, Engine, and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 98,000.

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