NHTSA Complaint #11600522 — 2020 VOLKSWAGEN JETTA
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11600522 |
| Vehicle | 2020 VOLKSWAGEN JETTA |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
My brakes have always sounded weird to me. But the dealer and my mechanic assured me that they were fine. On Saturday 7/6/24, I noticed a horrible grinding noise. I took it to my mechanic and was told that due to a faulty brake caliper the passenger side front inner brake pad has gone metal to metal. I can see that there is a recall on the calipers for 2020 VW Jetta but it doesn't show up for my VIN #. I am having to pay $541.07 and feel that if this is a recall I shouldn't have to pay.
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