NHTSA Complaint #11600431 — 2013 KIA SOUL

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11600431
Vehicle	2013 KIA SOUL
Component	SERVICE BRAKES
Date of Incident	July 3, 2024
Date Filed	July 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Gas peddle gets very touchy before incident. RPMs spike to 3-4K, unable to stop car. Brakes do not work. Brakes get very hard and high brake peddle. Have to put the car in neutral, pull over, turn car off, put in park. Let car sit for a few minutes. Start car, something must reset because car is back to normal. My regular mechanic was unable to resolve, therefore took to dealer. $3500 later, the car is currently at the dealer for the 4th time trying to resolve. Very dangerous due to the car acceleration and inability to stop!! Has been happening for approx. 4 years. Started out happening once or twice per year, then increased to 4 times in one day. Did not happen for 5 months after brake booster was replaced in January 2024. Most recent incident 7-3-24

Related Complaints for the 2013 KIA SOUL

Other SERVICE BRAKES Complaints

#11695348 — October 23, 2025 — On 10/23/25, my car caught fire due to the ABS module.

#11693140 — October 13, 2025 — Brake petal sensor broke keeping the tail light on. Has trouble accelerating and throws the traction light on burnt u...

#11688787 — September 22, 2025 — The rims and the rotor have rusted together causing you to use excessive force to remove the lug nut holding on the t...

#11616567 — September 26, 2024 — See attached document for complaint.

#11578762 — March 21, 2024 — The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brak...

Recent Complaints for the 2013 KIA SOUL

#11715009 — ENGINE — February 2, 2026 — I bought a Kia Soul at 130k miles and by 140k or so it was dead. the engine started knocking and will no longer turn ...

#11714326 — STEERING — January 29, 2026 — There is a distinct click when the steering wheel is center (car going straight). there is a click and a notch feeli...

#11709637 — ELECTRICAL SYSTEM — January 8, 2026 — Put gas in it and out the blue would go pass 30 rpm we never had any issues with it I work on cars for a living I hav...

#11709637 — ENGINE — January 8, 2026 — Put gas in it and out the blue would go pass 30 rpm we never had any issues with it I work on cars for a living I hav...

#11709637 — FUEL/PROPULSION SYSTEM — January 8, 2026 — Put gas in it and out the blue would go pass 30 rpm we never had any issues with it I work on cars for a living I hav...