NHTSA Complaint #11600238 — 2018 TOYOTA CAMRY

On hot days, fuel vapor escapes from the gas tank's filler pipe and condenses and pools inside the fuel access door. The area around the car smells of gas. Sometimes it runs down the side of the car and drips on the ground. This has ruined the paint. We can't put the car in the garage because of the smell, and we are concerned that in an accident there could be a fire. We don't know what part has failed. Toyota installed an upgraded gas cap, but leak is still happening. The safety risks are breathing of gas fumes in and around the car, and the increased risk of fire in an accident. We kept a detailed log of the conditions under which this happens, and shared the log and also video recordings with Freeman Toyota near us in Santa Rosa California. We left the car with them for two hot days (XXX 2024) and they were able to reproduce the problem. The leakage is noticeable only in hot weather, so we first observed the problem in the summer of 2020. Below I have entered the most recent date when we observed the problem (with the upgraded gas cap): [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)