NHTSA Complaint #11599915 — 2018 VOLVO V90CC

1. When my tailgate is open on multiple (more than 8?9? 10 times out of nowhere it will start to come down without my prompting It has hit me on my shoulder multiple times and I jump out of the way while it continues to shut. Most recently, it came down quick and hit my head. Luckily I got out of the way. Yet it wasn't fast enough because this time the tailgate hit it hard giving me a headache and then bothered my neck later. I have gone to Volvo and they say nothing is wrong with it. They say that is the feature of swinging you foot under the bumper and I know that. I didn't do that though. I never let my grand-kids sit in the back "tailgating after skiing" because of the potential danger of it coming down. It doesn't get triggered to stop or go up but rather continues its descent. Super dangerous. Perhaps it needs a new sensor? Many times I think I should sell this car and see about something safer. Which is a wild idea considering Volvo is supposed to be quite safe. I had an old model xc70 wagon LOVED it. The tailgate was wide and perfect for sitting with the tailgate up after a hard day of skiing. I have never been able to do this with is newer design that has a tailgate which is unpredictable. Please advise. Thank you. 2. The blind spot on the drivers side hasn't worked. On the passenger's side it works fine. When asked approximate dates? well multiple times-frequently but I will say the most recent was July 3, 2024 for the tailgate I was the only hurt. Monday July 8th, 2024 I will see a chiropractor for my neck. As for the faulty blind spot warning? That happens most days, everyday. Thankfully I am a defensive driver and have yet to have an accident as a result of that.