NHTSA Complaint #11599575 — 2023 TESLA MODEL Y

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11599575
Vehicle 2023 TESLA MODEL Y
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Small particles of chips has been causing windshield cracks I had 2 incidents of above scenario, second incidence caused entire windshield to crack across the windshield, Tesla does not replace quickly due to lack of appointments on their end, drivers driving with such issue could get into accidents I would like to report 2 incidents, not sure how NHSTA investigates (prevention vs fixes in reasonable time) 1. Windshields are too thin resulting in cracks very easily than compared to other similar cars 2. Inability of Tesla service to fix the windshield replacement quickly, I have to wait till August 2024 to get replacement done, which means i have to ground the car or drive it with cracked windshield (this is clearly safety issue) it cost be 1500$ estimated amount to get it repaired Please work with Tesla to investigate if windshield is thick enough compared to other standard cars

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