NHTSA Complaint #11599527 — 2017 MINI CLUBMAN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11599527 |
| Vehicle | 2017 MINI CLUBMAN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I went into HGreg Nissan of Buena Park/Nissan of Buena Park on [XXX] to look at a car. When I got there, I asked to see the car that they had advertised. Once I signed the necessary paperwork, purchased a bumper-to-bumper warranty as told by the salesperson. I was also told that I would receive a full tank of gas, but I did not. I took that car the Mini Cooper dealership, for a diagnostic test, and was told that there was damage to the engine. The engine light came on, so I had to leave the car at the dealership. Once I purchased the car from the dealership, me as a person who does not understand how dealership processes paperwork and have purchased cars in the past, I have never experienced such blatant disregard for honesty, who deal in deception, and have no moral ethics than with this particular dealership, just for the sale of a car. I received a phone call from a Lady by the name of Alva on 06/28/24 from HGreg Nissan of Buena Park/Nissan of Buena Park which is more than 3 months after the purchase of this vehicle, and she advised me that I needed to come in so that they could do a smog check on the vehicle, and that they let the paperwork expire. This company never processed the necessary paperwork, to the DMV so that this car could be registered to me. This company did not have a smog check done because they knew that it would not pass because the engine light came on. Since that necessary paperwork has not been filed with the DMV the lender of this vehicle is now telling me that they will increase the interest because of this problem. According to CA Law Smog Certifications are required for all sales or title transfers of gasoline-powered vehicles that are four or more years old, and this company did not provide this information to the CA Department of Motor Vehicles. This dealership knew that the engine was faulty which is why they never performed a Smog Check the engine light came on 1 week after it was purchased. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
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