NHTSA Complaint #11598658 — 2013 HYUNDAI TUCSON

The contact owns a 2013 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the vehicle stalled and shuddered while attempting to change gear. There was no warning light illuminated. The contact restarted the vehicle; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed with a transmission shudder. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 31,266.