NHTSA Complaint #11598626 — 2021 TOYOTA TACOMA

The contact owns a 2021 Toyota Tacoma. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. The vehicle was driven to the destination. The contact checked the power steering fluid reservoir and discovered that the power steering fluid reservoir was empty. In addition, the contact became aware that the rubber boots on each side of the power steering rack were soaked with power steering fluid. The vehicle was taken to the dealer where it was diagnosed with steering rack failure. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.