NHTSA Complaint #11598582 — 2013 KIA OPTIMA

The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the engine seized. The contact stated that the failure had occurred while the contact was driving into the driveway at the residence. In addition, the contact attempted to start the vehicle; however, the vehicle did not start. The vehicle was towed to an independent mechanic where it was determined that the engine had seized. The contact was advised to have the vehicle towed to the dealer. The vehicle was towed to the dealer where it was confirmed that the engine had seized. The contact was informed that the engine needed to be replaced; however, the contact was informed that due to missing maintenance documents, the repair was not eligible to be performed under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 110,000.