NHTSA Complaint #11598099 — 2018 MERCEDES-BENZ SPRINTER 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11598099
Vehicle 2018 MERCEDES-BENZ SPRINTER 2500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

The line for the automatic steering fluid blew. This was "repaired" Mercedes Benz during a recall but the repaired clamp did not hold. We lost the ability to steer the van easily which is dangerous to other vehicles. The problem was confirmed by the repair shop that we took it to. We did not have a warning light prior to the incident. It was instant, we lost all of the power steering fluid and instantly lost power steering.

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