NHTSA Complaint #11598014 — 2019 FORD EDGE

The contact owns a 2019 Ford Edge. The contact stated that on several occasions while driving and while the vehicle was idling, the vehicle was shaking abnormally. The contact stated that on two occasions while driving at slow speeds, there was a burning odor inside the cabin of the vehicle, and an "Engine Overheating - Turn Off Engine" message was displayed. The check engine warning light was illuminated. The vehicle was steered to the side of the road, turned off, and restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the thermostat and the EGR cooler needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 39,800.